Frequently asked questions
What is the return policy?
Due to the nature of our products, we do not offer any returns nor exchanges for hygiene and health and safety purposes, our products are sourced from top quality vendors and we are confident you will be happy with your purchase
Shipping & Delivery
When will I receive my hair?
Domestic: 3 - 7 Working Days.
International: 5 - 10 Working Days.
Product Information
Is this 100% human hair?
Yes our hair is 100% single donor human hair.
Can I bleach or dye it?
Hair can be bleached and dyed to your desired preference, ensure you take the correct procedures when dying hair and follow instructions on any hair products.
Ordering & Payment
What payment methods do you accept?
We currently accept credit and debit cards, however, do keep an eye out as we will be adding additional payment methods.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order.
You will always know the shipping price before you purchase.